Play Safe. Play Smart.
9abon is built around the belief that gaming should stay enjoyable — not become a source of stress, financial harm, or personal damage. This page explains the tools, limits, and resources available to every 9abon player.
At 9abon, responsible gaming isn't a legal checkbox — it's an active part of how the platform operates. These six commitments are the foundation of everything we do to keep Filipino players safe.
Every 9abon account requires KYC identity verification before withdrawal. Players found to be under 21 years of age have their account closed and balance forfeited without exception. Parental controls are strongly encouraged for households with minors.
9abon players can set daily, weekly, or monthly deposit limits directly in their account settings. Once a limit is in place, it takes effect immediately. Requests to increase a limit are subject to a mandatory 72-hour cooling-off period before the change activates.
The 9abon platform can be set to display an on-screen reminder after a specified session duration — 30 minutes, 1 hour, or a custom interval. The reminder doesn't force you to stop, but it helps you stay aware of how much time you've been playing.
Any 9abon player can request a self-exclusion at any time — no waiting period, no pressure to reconsider. You can choose a temporary exclusion (7 days, 30 days, 90 days, 180 days) or a permanent exclusion. During any exclusion period, 9abon blocks all login access and marketing communications.
In addition to deposit limits, 9abon players can set loss limits — a maximum amount you're willing to lose in a given period. Once the limit is reached, the platform suspends further real-money play for the rest of that period. This tool is available in your Account Settings under Responsible Gaming.
9abon's reality check feature sends you a pop-up notification at regular intervals showing how long you've been playing, your net position for that session, and options to continue or stop. It's a simple but effective way to stay grounded and avoid getting caught up in a long session without realising it.
Gaming at 9abon is meant to be an enjoyable pastime — the same way you might spend an afternoon watching a PBA game or going to a cinema in Eastwood. It becomes a problem when it stops being a choice and starts feeling compulsive or stressful.
Problem gambling can develop gradually and is often difficult to self-identify. The signs below are not meant to diagnose — they're simply indicators that something may be changing in your relationship with gaming. If several of these resonate, it's worth pausing and honestly assessing your situation.
Answer these questions honestly. If you find yourself saying "yes" to three or more, it may be a good moment to use 9abon's self-exclusion tools or speak to a professional counsellor.
If you answered "yes" to three or more questions above: Consider using the 9abon self-exclusion tool today. You can also speak to 9abon's live support team who can help you set up deposit limits or initiate a self-exclusion without judgment.
Self-excluding from 9abon is straightforward and takes less than two minutes. There's no pressure to justify your decision and no waiting period before the exclusion takes effect.
Go to 9abon.org and sign in. If you're concerned you can't resist playing once logged in, contact the live chat support team directly — they can initiate the process for you from their end.
Navigate to Account Settings and select "Responsible Gaming" from the menu. This section houses all limit-setting and exclusion tools in one place.
Choose "Self-Exclusion" and select your preferred duration: 7 days, 30 days, 90 days, 180 days, or Permanent Exclusion. Review the terms of the exclusion period before confirming.
Confirm your selection. The exclusion takes effect immediately. There is no reversal window — the exclusion cannot be undone until the selected period has fully elapsed. Permanent exclusions are irreversible.
You'll receive a confirmation email. All marketing communications are immediately suspended for the duration of the exclusion. Your account balance is held safely and accessible upon expiry of temporary exclusions, subject to identity verification.
Limits are one of the most effective responsible gaming tools available. Setting them before you start a session, rather than in the middle of one, is always the better approach.
Cap the total amount you can deposit in any 24-hour period. Resets at midnight daily. Ideal for players who play most evenings after work.
A rolling 7-day deposit cap. Useful if your gaming tends to concentrate on weekends or during long holiday stretches like Semana Santa or Christmas break.
A calendar month cap. The broadest limit type — best for tracking total gaming spend against your monthly budget.
Set a maximum net loss per period. Once reached, real-money play is paused for the rest of the period regardless of remaining deposit budget.
Limit Increase Rules: Decreasing or removing a limit takes effect after a mandatory 72-hour cooling-off period. This delay is intentional — it gives you time to reconsider a decision that may have been made impulsively after a loss or a winning streak.
All limit tools are accessible from Account Settings → Responsible Gaming after logging in to your 9abon account. You can also ask the 24/7 live chat support team to set or adjust limits on your behalf.
These aren't rules — they're habits that experienced players develop over time to keep gaming a sustainable form of entertainment rather than a source of stress.
Decide in advance exactly how much you're willing to spend — treat it like a budget for a night out. Once that amount is gone, the session is over regardless of what's happening in the game.
The single most common trigger for problem gambling is chasing a loss. If you've reached your loss limit for the session, accept it and close the app. Tomorrow is another day.
Playing when you're emotionally triggered — after a stressful day at the office in Makati or after a family argument — often leads to impulsive decisions and larger bets than you'd normally make.
Use the 9abon session timer to remind yourself to step away every hour. Stand up, get some water, check your messages. Staying present outside the game keeps perspective.
Only deposit money you have — not money you've borrowed, credited from your GCredit, or taken from an emergency fund. If you're considering borrowing to play, that's a serious warning sign.
If you're finding it hard to manage your gaming on your own, tell someone you trust — a friend, a family member, or a professional counsellor. Opening that conversation is often the hardest and most important step.
At 9abon, we've built responsible gaming tools into the platform from the ground up — not added them as an afterthought because a regulator required it. We genuinely believe that a player who games within their means, stays in control, and comes back because they want to, not because they feel they have to, is the kind of player that makes 9abon worth building.
Filipino society places enormous value on family and community — we understand that problem gambling doesn't just affect the individual player. It affects everyone in the household. The family saving up to move from a small apartment in Pasig to something better. The breadwinner in Cebu sending remittances home. The college student in Davao working part-time. 9abon exists to give Filipino adults an enjoyable gaming experience, not to take food off anyone's table.
That's why 9abon's 21+ age requirement is non-negotiable. It's why our deposit limit reductions take effect immediately while increases require a 72-hour cooling-off period. It's why our self-exclusion cannot be reversed mid-period. And it's why our 24/7 support team is trained to handle responsible gaming conversations with empathy and without judgment.
9abon supports PAGCOR's responsible gaming advocacy and encourages all Filipino players to familiarise themselves with the tools and resources available both on this page and through national support networks. Gambling should always be a choice made freely, with full awareness of the risks — never a compulsion or a necessity.
PAGCOR Responsible Gaming: The Philippine Amusement and Gaming Corporation (PAGCOR) promotes responsible gaming across all licensed gaming operations in the Philippines. 9abon aligns its responsible gaming practices with PAGCOR's guidelines. Players seeking additional information on national responsible gaming programmes are encouraged to consult official PAGCOR materials and the resources available through their customer service channels.
If you or someone you know is struggling with gambling-related issues, professional support is available. Reaching out is a sign of strength, not weakness.
9abon's live chat team is available 24 hours a day, 7 days a week. They're trained to handle responsible gaming conversations with care and can set up limits, initiate self-exclusions, or simply listen without judgment. Contact us any time at [email protected].
Licensed mental health professionals in the Philippines provide counselling for gambling-related concerns. The National Center for Mental Health (NCMH) hotline and other licensed counselling services can provide confidential, professional support in Filipino or English.
Sometimes the most effective support is the simplest. Telling a trusted person in your life about a gambling concern — a partner, a sibling, a close friend — creates accountability and opens the door to practical, everyday support that no app or hotline can fully replicate.
9abon strongly encourages players who are experiencing difficulty controlling their gambling to seek professional support. While 9abon's responsible gaming tools — self-exclusion, deposit limits, loss limits, and session timers — are effective safeguards, they are not a substitute for professional counselling or medical support where that level of help is needed.
If you are experiencing a mental health emergency, please contact emergency services (911) or visit the nearest hospital. The National Center for Mental Health (NCMH) provides a 24/7 crisis hotline for Filipinos in need of immediate mental health support.
Play with Confidence
Set your limits. Choose your games. Play for fun. 9abon's responsible gaming tools are there whenever you need them — for adults 21 and older.
Must be 21+ to play | Play responsibly | Tools available in Account Settings